Service Manager Role

Position: Service Manager

Salary: £30,000 – £34,000 per annum (depending on experience)

Hours: Full time. 35 hours per week

Contract type: Fixed term for 12 months (extension possible dependent upon funding)

Location: Wellbeing Centre in Mold, CH7 1EG, with travelling across services in Flintshire and Wrexham.

Hybrid working is possible.

Reports to: Chief Executive Officer

Benefits: 27 days of annual leave plus bank holidays, well-being days, employee assistance programme and 5% pension

Purpose of role:

The Service Manager will form part of organisation’s senior leadership team and play a key role in driving the success and strategic development of our community mental health services, with a particular focus on the iCan service. The post will require focus on other services, ensuring alignment with organisational values and system priorities. You will lead service improvement through proactive and innovative approaches, fostering solutions that meet evolving needs and challenges. This will include embedding a Trauma Informed approach throughout our work, enabling the organisation to become a Trauma Enhanced organisation as outline in the Trauma Informed Wales Framework.

You will be responsible for developing and managing the delivery of high-quality services, overseeing staff and volunteers, producing insightful reports and building and maintaining strong external relationships. Whilst ensuring the voice and influence of people who use our services are at the heart of decision-making, including the development of co-production initiatives. By working collaboratively across the system, you will contribute to the long-term sustainability and reach of our services across North East Wales. In this role, you will prioritise the wellbeing of the people we serve, while ensuring that our practitioners have the support and guidance, they need to deliver safe and effective services to our local communities. Alongside you will be responsible for delivering a range of low-level psychological therapy, trauma informed interventions and evidence-based techniques, to include Supported Self Help.

For the full job description and person specification please click here

Application process:

Please send your CV and a cover letter which should indicate why you are interested in applying for this role and how you meet the selection criteria to Michelle Collard [email protected]

Closing Date: Monday 3^rd February 2025 at 9am

Interview Date: Monday 11^th February 2025

Please note we are unable to provide sponsorship for this post, you must therefore be able to demonstrate your eligibility to work in the UK.

This post is subject to an Enhanced DBS check.

We reserve the right to close this vacancy at any time once we receive sufficient applications and encourage all interested applicants to apply at their earliest convenience to avoid disappointment.

Contact information: 

For further information about the role please contact Michelle Collard:

Tel: 01352 974430 / 07759 129837 or Email: [email protected]